To return a catalog2ndwind product: Email us at firstname.lastname@example.org and request a return. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. A customer service representative will reply to you with directions on how to proceed.
What can be returned: Most of the blank items we sell can be returned. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: Any item that was customized (screenprinted or embroidered) for a specific team, club, business, etc. cannot be returned for a refund or exchange. Items with noticeable wear cannot be returned. No returns will be accepted after 30 days of receipt of purchase.
Returns for refund: must be made within 30 days of receipt of purchase.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
Send the package to:
catalog2ndwind - Returns
7 Enterprise Drive
East Setauket, NY 11733